How to quickly ship 100+ windows from Poland to US – case study

Are you familiar with that nagging uncertainty about whether the windows will actually arrive on time?

Have you ever had to reassign a team of installers to a different site or postpone scheduled construction stages because of delivery delays?

After hundreds of conversations with my clients, I’ve come to understand just how critical timely delivery is to a construction site. That’s why I want to share with you the success story of my client purchasing windows for a housing development in Washington.

How did we ensure that more than 100 windows were delivered safely and on time to the site, despite a tight schedule? Continue reading to discover the key factors that made this possible.

Subscribe: Import windows to the US – complete guide

What did the company gain?

ON-TIME QUICK DELIVERY

All the windows were delivered to the job site in one container within the stated time of 15 weeks

NO BROKEN PANES

More than 100 windows in the order were all delivered safely packed and without damage

AFFORDABLE PRICES FOR HIGH QUALITY

The pricing fited within the budget and met all the technical requirements

European windows in Seattle

About customer

Customer: Mike, general manager
developer and general contractor
Project: housing development
Location: Washington state, United States of America
Experience in the field: over 30 years
Experience in importing windows: No

The challenge: shipping 107 windows and 4 patio doors from Europe to Washington state quickly

Mike and I already knew each other through former window project. Mike was the general manager at the development and construction company. He already knew how debesto purchasing process worked. The upcoming purchase was for more than 100 windows, which were to be installed in several buildings as part of a housing development in Washington State.

During the video consultation, Mike shared his expectations with me:

  • The windows should be delivered within 15 weeks.
  • As many windows as possible should have nailing flanges.
  • The uPVC windows should be of good quality and possess excellent thermal parameters.
  • The entire order should be offered at “decent prices”.

It’s worth noting that the 15-week timeframe had to take into account the buying process from start to finish: design consultation, offer preparation, window production and shipping from Europe to the west coast of the US.

housing-development-Aluplast-Ideal-4000-uPVC-windows-in-Washington-state-Seattle

The solution: proven consulting, manufacturing, and delivery procedures

We didn’t have much time to consult the project and deliver all the windows and patio doors to the West Coast in the US. Good planning for the video meeting and preparations were crucial. The process went smoothly, thanks in part to the thorough preparation and detailed description of the technical files by Mike’s team.

The process went smoothly, thanks in part to the thorough preparation and detailed description of the technical files.

Patryk Łakucewicz, debesto business consultant

This efficiency shortened the work time for our technologists, and we concluded the whole project within just three online video meetings:

  • business consultation (we checked his business goals and needs if we can help him in this project)
  • project consultation (we discussed all the technical requirements and analyzed drawings)
  • offer presentation (after our technologists prepared the offer, we checked it together to be sure that all the goals can be achieved)
housing-development-Aluplast-Ideal-4000-uPVC-windows-in-Washington-state-Seattle

Selecting a proven manufacturer

For the project, where good quality and thermal performance were required, we chose Aluplast Ideal 4000 Nailing Fin uPVC windows. With double glazing with warm thermal spaces the average U-Factor was about 0.23 which met the project’s requirements.

Windows were manufactured in modern black matt color. The same color was chosen for lift and slide patio doors Aluprof MB-77HS.

For the production of the windows, we commissioned a manufacturer that we had selected, knowing that its automated machinery could easily handle a large order within the established time frame.

Aluplast Ideal 4000 Nailing Fin window profile

Carefully packed windows for safe shipping

When preparing 107 uPVC windows and 4 aluminum patio doors we faced a few challenges:

  • fitting all the windows into one container (for good delivery pricing),
  • delivering the order on time,
  • packing the order securely to ensure that nothing breaks.

I consulted with Jacek Łyczewski, debesto’s logistician, regarding the container size and estimated delivery time.

To be honest, none of the challenges were actually difficult for us. Each month, we handle window orders from all over the world.

At debesto, we have proven procedures for packing and planning the real delivery time. Therefore, we were able to set a delivery date for Mike’s project.

windows packed for import from Europe to the US
For shipping windows we use proven safety procedures

The result: quickly completed and delivered window order from Poland to U.S.

Mike’s window ordering process was exemplary. I’ll be honest with you: not all debesto purchases, from initial contact to delivery at the construction site, proceed as swiftly. Why? Production times vary from 2 to 8 weeks depending on the order, and delivery times also fluctuate based on distance.

However, perhaps the most crucial factor is whether you opt for our video consultation-based process. This is our secret to success.

Years of experience have taught us that engaging customers through online meetings can save months. You’ll spend merely tens of minutes in each meeting, whereas without them, you might otherwise spend dozens of hours making hundreds of phone calls and writing hundreds of emails.

At debesto, while you attend meetings, our consultants, technologists, logisticians, and administration specialists ensure your project is managed optimally, making importing windows from Poland the most profitable choice for you.

15-week window supplier timeline
Patryk Lakucewicz debesto

about author

Patryk Łakucewicz

Key Account Consultant at debesto.com

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faq

debesto.com – who are we and what do we do?

1.What will I gain from working with you?

First of all, you’ll save your TIME. We will do the whole work with ordering doors, windows, gates, and blinds for you. Why should you outsource it to us? 
  • You will get products in a quality which was checked by us.
  • You don’t have to worry about meeting the deadline or financial condition of the supplier - we order the production only to verified companies.
  • We’ll find products that suit your needs - it doesn’t matter if that are windows, wooden or aluminum doors, PCV, blinds, or garage doors.
  • One complete transport at a lower price instead of a few different ones will come to the place of investment.
  • You’ll comfortably get everything done with one adviser, one invoice, one transfer, and only one place where you can (if necessary) make a complaint.
 

2. Does your company produce windows?

We aren’t just a traditional producer. We order the production of doors, windows, gates, and blinds inside of a network of selected and verified suppliers in terms of production punctuality, their financial condition, and the quality of products. We call ourselves the broker on a polish joinery market. We’ll do all of the arduous work with ordering the joinery from Poland for you. We’ll choose relevant products at an affordable price, organise safe transport and we’ll deliver the product to any address in the world. 

3. Do you have any stationary representatives in other countries?

We do not have any branches in other countries. Our office and a magazine are in Poland in Oleśnica (30 km from Wrocław).We overcome thousands of kilometers separating us from our clients owing to modern technologies. Thanks to that you’ll save your money and time because we don’t have to add any extra costs to the services or products to maintain expensive offices all over the world.

Delivery time, payment, installation, warranty

1. What is the delivery time on debesto.com?

The time of order processing is highly dependent on its specification. For example, white PCV windows, standard colors (anthracite on one side) can be ready for pick up or a shipment from 7 working days. The waiting time for nonstandard PCV colors is about 4 weeks depending on the color. The production time of PCV doors is also about 4 weeks. Aluminium doors and windows - from 3 weeks, wooden windows from 6 weeks. Furthermore, the blinds about 2 weeks, garage doors - about 3 weeks, metallic doors from 4 weeks. You’ll find estimated production time next to every product on its subpage.

2. How does the payment look like? Do I have to pay the whole amount immediately?

We suggest two forms of payment: 1. 50% of advance for production of the product and 50% shall be paid before picking up/ sending the goods. 2. 100% payment in advance. This form is much more favorable because we give you an additional 5% discount depending on the group of products.

3. Will I buy the joinery with an installation on debesto.com?

No, on debesto.com we sell only windows, doors, blinds, and gates, which we deliver to every place in the world. The installation of the windows depends on the client. We do not offer installation service because our offer is not directed to the building companies, installers, developers, and realtors that can install the joinery by themselves.

4. If the windows would be installed by a different company, do the products keep the warranty?

Yes, the only condition is installing the product in accordance with the art of assembly and applicable standards in the country of the installation in terms of the warranty.

5. Do the products that I buy have a foreign warranty?

Yes, the only condition is installing the product in accordance with the art of assembly and applicable standards in the country of the installation in terms of the warranty.

How to quickly ship 100+ windows from Poland to US – case study

Want to know how much your business can gain by importing joinery from Poland?