how we work?
My name is Bartek
In debesto.com I'm head of marketing, Website you're visiting right now, is my responsibility. Along with my colleague Matt, we will gladly resolve all your doubts and happily explain how our company works. Tell us what you need and we will forward your inquiry to an expert, responsible for the product you are interested in. We look forward to hear from you!call us
Good start significantly increases the chances of an even better finish. Once we’ll contact you regarding your request, answer a few simple questions and we’ll forward your inquiry to the most adequate expert.
Thanks to your dedication in answering those questions, you save time in the next steps of the process and we can efficiently prepare an offer of you. Have your phone within reach!
Have you spoken to Matt? Great! Within the next hour, you should receive a call from your personal sales advisor, who’ll be responsible, to guide you through every step of your order.
Our experts have a great technical knowledge and are here to help you make the right choices. They’ll answer all the bothering questions and hear all your suggestions in order to prepare the best offer. If necessary, they’ll guide you through alternatives.
If all the details are settled, our advisors are ready to prepare a quotation for you. We use a broad network of selected manufacturers, in order to choose optimal solutions for the needs of your company and your clients.
Unless the products you are interested in, aren’t niche and more demanding to quote, we do our utmost to be sure you receive your quotation the following day.
If you are happy with an offer we prepared for you, there’s one final step before we process your order – filling pro forma invoice. It’s the most important document! Here, you’ll find terms and conditions, as well as, informations about your order, delivery and contact details.
Pro forma is a document, that streamlines realization of your order. It’ll protect our mutual business affairs from any possible errors and mistakes. Take your time to fill up this invoice with your advisor and double check all the details.
If all the informations provided by you in pro forma are correct, there is one final step. All you need to do is transfer advance payment of 50% of your order value. You can also pay 100% upfront to receive extra discount, mentioned in the pro forma invoice.
Once we book your payment, we hand over your order for production. You’ll receive frequent updates form your advisor in regards to the status of your order. From now on, you have nothing to worry about.
We’ll do our best to make sure, your order is fulfilled in the indicated deadline. In the meantime, you can focus on your business matters.
Your order has been manufactured and you transferred second half of payment. Debesto can deliver your products to address provided by you in a convenient for you term. We’ve sent our products to many countries in Europe, the USA, and even Seychelles.
If you prefer other options, you can pick your order from our warehouse in person or entrust delivery to external shipping company of your choosing.
Hey! My name is Wojtek. I’m the owner and CEO of debesto.com. I’m glad you made into the final step, not only on our website but in reality.
I hope it’s the beginning of a fruitful cooperation for years to come!
As a person, responsible for the whole #BestTeam, I’ll gladly forward words od appreciation to our employees for their hard work, as well as, humbly accept words of constructive criticism, in order to provide even better service for our customers.
I hope, you’re happy with our service and products and your business will grow with our help!
Please, share your opinion about us on our Google and Facebook profiles. Thanks!
What our clients achieved with us?finalized orders gallery
Over 1000 customers in 19 Europe countries all over the world. What do they say about us?
This year I had the opportunity to work with Debesto.com on ordering and fitting upvc windows, doors and garage doors. A good quality you can find and also suitable for every budget. Paweł was one of my contact person who helped me with all the information I needed to take the right decision. He kept me updated all the time and he also managed to send me the order early than we expected. Thank Debesto.com 👏👏👏🌟🌟🌟🌟🌟
I will attach pictures when the job is done
Zdecydowanie polecam współpracę z BestOkna
+ Super kontakt, bardzo dobra responsywność i elastyczność ze strony konsultantów Best OKNA
+ Duża wiedza techniczna i fachowe doradztwo.
+ Kulturalni monterzy
+ Terminowość. Rzetelna i szybka informacja, o ewentualnych obsuwach po stronie producenta. Na mega plus znalezienie alternatywnego rozwiązania, które zminimalizowało skutki ewentualnego opóźnienia.
+ Możliwość złożenia zamówienia zdalnie.
+ Duże zaangażowanie i skupienie na klienta 🙂
After more than one year working together with Debesto I can say that everything is going so as should be…good service,good advisors,delivery one time and the most important thing …you have a lot of choice …..wood,pvc,aluminium,steel and that makes it a lot more easy for me to work with all my customers in The Nederlands and Belgium.
Keep up the good work DEBESTO !!!!!
Nach ausgiebigen Recherchen nach günstigeren Fenstern wurden wir durch einen Bekannten auf Firma „Bestokna.pl“ aufmerksam. Alle Bestellungen wurden sehr freundlich, zuvorkommend und kompetent per Telefon und E-Mail abgewickelt. Auch der Service hinterher war sehr Kunden orientiert. Die Lieferung erfolgte nicht nur pünktlich sondern zudem auch reibungslos und ohne Probleme. Ein sehr zuverlässiger Partner, daher sehr empfehlenswert. Man erhält herausragende Qualität mit Gewährleistung zu niedrigen Preisen.
Herzlichen Dank auch an die Geschäftsführung Zofia Stanowska, die sich persönlich um unser Anliegen gekümmert hat.
Save time and buy products for up to 50% cheaper by importing windows and doors from Poland.
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