How to earn 30% more (at least) by importing windows from Poland. Case study of Jonathan Hopko from the US

Jonathan from Texas wanted to see if by ordering windows directly from Poland, he could save money and earn more on projects. Thanks to debesto, he did just that and imported windows from Europe without any complications.

We know from experience that it’s often a challenge for your company to find windows that meet your investor’s requirements at a price that will allow you to generate additional profit on the margin. European windows have a reputation in the US. Unfortunately, they are difficult to find from local representatives, and even if you do find them, prices for aluminum systems in the US typically exceed the budget assumptions. If this problem applies to you as well, read Jonathan’s story. If this issue also affects you, read Jonathan’s story.

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What did Jonathan and his company gain?

  • He saved $20,000 per order thanks to our market analysis.
  • He gained peace of mind: he was kept informed about the next steps in importing.
  • He saved time, he didn’t have to search for cheaper offers on his own.

How does Jonathan feel about working with debesto?

Anytime you make a purchase of this magnitude, there is a Gulp Factor.  After talking to some past customers and the introductory interactions with the debesto staff, we felt confident to proceed. Then came the process of waiting for construction and shipping, by this time we were biting our nails. The entire team at debesto was calming and reassuring and extremely professional!

Then it happened, the container was here and the seal was broken ….. we opened the doors to find an absolutely pristine and extremely well-packaged crates.

The windows and doors we received exceeded our expectations!

It was well worth the journey to purchase through debesto, I would like to thank everyone at debesto, especially Patryk and Jacek; they answered questions and kept everything running smoothly.

If you have the opportunity to work with them, I highly recommend it!

Jonathan Hopko, US

Who is our customer?

Jonathan and his business partner John run the construction company in Texas that has been on the market for nearly two decades. They are experienced professionals who handle a wide range of projects: from commercial projects such as warehouses and offices, to public buildings such as hospitals, to luxury private homes.

Our client, looking to increase the profitability of his business, searched the Internet for European windows and information on the possibilities of importing Polish windows to the US. This led him to the debesto website, where he decided to get a free consultation through our online form.

case study jonathan hopko

Challenges of the project

Jonathan’s project is a single-family home – a large residence of a private investor. It was decided to use aluminum windows in it. An important issue was the location of the building, which is situated in a fairly sunny region. Hence, the thermal insulation of the windows was a very important parameter.

When we spoke via video, Jonathan told me that:

  • he is looking for better products (than those available in the US) and at a more favorable price;
  • building trust is important to him;
  • he wants to be frequently updated on the current status of the order;
  • he cares about time;
  • windows should have an R-Value of 5 or 6.
Photos from J. Hopko


Above all, Jonathan was looking for a way to make more money on projects. He was already decided on windows from Polish manufacturer Aluprof MB-79N, but he was looking for lower prices than those offered to him by one of the suppliers. Since we are a window broker, we found the customer a more favorable offer than the competition.  

Our customer also had concerns. He wanted to minimize the risks associated with importing windows from Poland. So he was looking for a partner who would take care of everything and not let his trust down. At debesto, we keep the customer informed about all stages of the order, so you are in control of what is happening. 

Together with Kuba – the technologist – we verified and made sure the order was correct. Due to the high insolation of the building where the windows were to be installed, Jonathan received a quote for windows with Stopsol glazing. The anti-reflective coating will increase the comfort of the householders by reflecting some of the sun’s radiation.

Photos from J. Hopko

Summary of results

We conducted a market analysis for Jonathan to order windows at an extremely favorable price in the shortest possible time. Importantly, windows that are hard to find in the US. In addition, Jonathan indicated that he needed help with shipping. In accordance with our modus operandi, Jacek (debesto’s logistician) kept him informed about the import stages. Jonathan, therefore, had a sense of security during each stage of the order.

In my opinion, the case of Jonathan’s company brilliantly demonstrates how easy it is to save money on the purchase of materials during a project. Finding a window supplier at a price as much as 30% lower allows you to earn more on your venture.

This is possible because debesto is a broker, not a window manufacturer. We are committed to sincere cooperation and increasing the profitability of your business. That’s why, without being tied to just one manufacturer, we look for the most advantageous solutions for your project. Check out our blog on when you should work with a broker and when you should work with a manufacturer.

After reading this article you may also be interested in insights of importing windows to the US.

Patryk Lakucewicz debesto

about author

Patryk Łakucewicz

Key Account Consultant at

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faq – who are we and what do we do?

1.What will I gain from working with you?

First of all, you’ll save your TIME. We will do the whole work with ordering doors, windows, gates, and blinds for you. Why should you outsource it to us? 
  • You will get products in a quality which was checked by us.
  • You don’t have to worry about meeting the deadline or financial condition of the supplier - we order the production only to verified companies.
  • We’ll find products that suit your needs - it doesn’t matter if that are windows, wooden or aluminum doors, PCV, blinds, or garage doors.
  • One complete transport at a lower price instead of a few different ones will come to the place of investment.
  • You’ll comfortably get everything done with one adviser, one invoice, one transfer, and only one place where you can (if necessary) make a complaint.

2. Does your company produce windows?

We aren’t just a traditional producer. We order the production of doors, windows, gates, and blinds inside of a network of selected and verified suppliers in terms of production punctuality, their financial condition, and the quality of products. We call ourselves the broker on a polish joinery market. We’ll do all of the arduous work with ordering the joinery from Poland for you. We’ll choose relevant products at an affordable price, organise safe transport and we’ll deliver the product to any address in the world. 

3. Do you have any stationary representatives in other countries?

We do not have any branches in other countries. Our office and a magazine are in Poland in Oleśnica (30 km from Wrocław).We overcome thousands of kilometers separating us from our clients owing to modern technologies. Thanks to that you’ll save your money and time because we don’t have to add any extra costs to the services or products to maintain expensive offices all over the world.

Transport and delivery

1. Do you have a transport in your offer?

Yes, collaborating with you get a complex service of joinery order including transport.Transport is priced individually for every project. The distance and package dimensions or its elements have an impact on the price. The presence of e.g. a huge HS window may raise the price compared to the delivery of standard windows.We always look for the best transport option, which besides the competitive price guarantees safety and punctuality of the delivery. The more you order the more you save - we send goods from different places in one transport. The location ensures favorable delivery prices to many different places. If the transport offer won’t be satisfying enough you can send your own shipping or pick up the package in person.

2. what is an estimated time of the transport?

The transport time depends on the month in which the package is to arrive. To most of the countries, it is something about 3 days after packing the goods. The delivery time depends on that if the transport is dedicated (The driver is going to only one client) or in the partial load (delivery to a few clients). To countries aside from UE the time is much longer. To USA it is about 30-35 days, the delivery to Africa is very similar.

3. If I order the joinery from will I get transport for free?

It is possible - the final offer is determined with the client’s keeper. It depends on the size of the order and the place of delivery. At the same time, we always look for the best transport offer, which after summarizing with the prices of products allows the customer to save money on the import from Poland.

4. Will I definitely get the goods on time?

Don’t worry, we know how important punctuality is in our business. That is why we deliver the goods only by using certified transport companies and we order production to the verified factories. We also track the order fulfillment all the time, to react in case of delay. We always assume a margin of error and we do not promise the client unfeasible deadline. We prefer to say honestly, that the delivery will take longer than giving empty promises.

5. Are my goods insured during transport?

Yes, the package is fully insured. We deliver the goods only by using certified transport companies which have OC insurance for transported goods. If the commodity got damaged we deal with fixing the damage, so the new product can come to you as fast as possible. After that, we clarify this situation with the transport company.

6. Is it possible to get a forklift unloading at the price of the transport?

Yes, it is possible but remember that we always explore the client’s possibilities in terms of unloading goods individually. Our experienced logistic section takes care of the transport organisation. It is also looking for the best solution for you in terms of value for money for transport to offered options such as the elevator or a forklift. In some countries, it happens that for example, it is much more profitable to rent a forklift at the location, than paying extra for it at the transport company.

Want to know how much your business can gain by importing joinery from Poland?