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End-to-end windows import handling

The Ultimate Guide of Frameless Aluminium Sliding Patio Windows and Doors

Table of contents:

5 reasons, why you should import windows from Poland (from EU)

1. Manufacturers with experience

Poland is one of the largest producers of windows and doors in the entire European Union. It is no coincidence that in the joinery industry Poland has gained the name of “little China”. Our producers generate over 30% of all global exports of window joinery.

2. You buy good quality joinery 30-50% cheaper than in Western Europe or the USA

The Polish window and door industry is highly competitive thanks to subsidies from the European Union and a cheaper workforce. Thanks to the reduced production costs of windows, doors and roller shutters, they can be cheaper by up to 30-50%.

save money with debesto

3. Lower price, German high quality

The quality of the products is based on German technology. Almost all products are made on German systems and on German machines.

Additionally – thanks to the aforementioned subsidies from the European Union – Polish windows are made in the most modern machine parks, and the production is supervised by employees with many years of experience.

German quality

4. Customer service in English

You run a company in USA and speak English? No problem! The young generation of Poles serving export markets will easily advise you in English. Feel free to contact our experts (quick contact).

cooperation with debesto support

5. Your transactions are 100% safe

debesto.com, as a joinery broker, verifies the financial reliability of suppliers for you, helps in choosing the right solution, as well as a trustworthy manufacturer.

Moreover, we will arrange all the logistics. Thanks to this, the purchase of windows, doors and roller shutters from Poland is safer, faster, easier than you’d have to do it on your own.

How to import windows from Poland to the USA?

Importing windows from Poland to the USA will allow you to buy windows and doors (including frameless aluminium sliding windows) not only at a more favourable price but also at the highest quality. Poland is the European region of window and door producers.

How to import big frameless aluminum sliding windows?

Is it possible to import large sliding windows from Europe to the US? Of course. We do it at debesto successfully. We suggest that large aluminum sliding windows should be transported in parts and de-glazed. Of course, as long as this is possible. However, many window systems have this option. It is easier and more secure to load in Poland and even easier to unload for you in US.

How to save on import from Poland to the United States?

To make your order the most cost-effective, consider three factors:

  1. The first is to order a full container. This solution is cheaper than LCL (less than container load) transport (i.e. importing single pieces of windows).
  2. The second factor concerns the type of windows imported. When you decide to import aluminium windows, their advantage is lighter weight compared to wooden windows. Thanks to this, more of them can fit in one container.
  3. The third one is the import of exclusive windows (such as frameless terrace windows). Purchase price of which in Poland is much lower than the price in the USA.
how to save money on import from poland to the usa

Did you know that?

If you import exclusive wood or aluminum joinery from Poland, you will pay a similar price as in the US for uPVC windows.

How to organize a shipment from Poland to the USA?

Importing windows from Poland to the USA is financially profitable, but requires proper preparation, application of import procedures, preparation of documentation, proper and safe packaging of windows, as well as other, additional “paperwork”. You can find a list of activities that must be done to arrange the transport yourself below.

Import activities list:

  1. Selection and purchase of appropriate windows
  2. Preparation of windows for shipment from Poland
  3. Choosing a transport and forwarding company
  4. Preparation of invoices and documents entitling to use the preferential VAT rate
  5. Ordering a container and supervising safe loading
  6. Choosing one of the Incoterms 2020 rules (determining the cost of transport, insurance and liability for the windows import)
  7. Customs clearance and related documentation
  8. Window transport monitoring
  9. Collection and unloading of a container with windows at the destination port
  10. Transport of windows from the port to the investment site
  11. Unpacking windows by your people at the investment site and securing them before assembly
shipping debesto

Does it sound complicated?

debesto, as a joinery broker, can take on the implementation of points from 1-10 from the above list, i.e. in fact, comprehensively organize the entire purchase and import procedure for joinery from Poland to the USA.

VAT rate on importing windows from Poland to the USA

What is the amount of VAT rate on imports from Poland to the USA? When buying goods in Poland and exporting them outside the European Union, we are entitled to a 0% VAT rate.

Two priority documents that justify preferential VAT rate

  • IE 529 MRN – This is a confirmation of the beginning of the exportation procedure. We get this document in Polish port, at the time of the customs clearance.
  • IE 599 – This is a confirmation of the export of goods outside the EU. We receive it within 14 days of the goods leaving the last European Union port.

How much is a window and door container from Poland to the USA?

The estimated price of renting a window container from Poland to the USA (the container measures 40 feet – i.e. just over 12 meters) is approximately 4,900 USD, and along with the handling of the container and the preparation of boxes in which the windows are packed, an additional approximately 1,900 USD.

debesto.com has signed contracts with the best transport and forwarding companies, thanks to which you can save on transport even double.

How to save money on import from Poland to the USA?

Incoterms 2020 selection

Sea freight to the USA is carried out according to the Incoterms (International Commercial Terms), i.e. International Trade Rules. These rules, published in 1936, are widely accepted all over the world. Including them in your commercial invoice greatly reduces the risk of potential and expensive misunderstandings.

Incoterms is a set of 11 rules that define the distribution of all activities, risks and costs between the seller and the buyer in international transactions.

Incoterms

At debesto we ship window containers from Poland to the USA on a CIF or DAP basis. CIF stands for Cost, Insurance and Freight (named destination port). DAP (delivered at place) menas that we also deliever at your building site. debesto does the export customs clearance for you (in Poland). It is also important that your shipment will be insured for the time of sea transport up to the port indicated by you.

Window’s customs clearance – required documents

To organise a customs clearance you need:

  • A commercial invoice (It is good to have an English version)
  • A packing list (List of the goods and it’s net/gross weight)
  • Company’s registration documents – exporter’s (NIP, REGON, EORI number)
  • Authorization for the customs agency
Import windows from Poland to USA

Collection and unloading of a container with windows from Poland

How does the windows pickup shipped to the USA look like?

The windows, secured for transport, are already on board. What’s next?

After the goods leave the port, you will be contacted by an agent on the American side who will take care of all formalities and documents for you, including:

  • guiding you through local duty and state tax
  • determining the method of picking up the goods after their arrival at the port

You can pick up an order on your own or ask for home delivery.

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What is worth remembering when collecting and unloading a container with windows?

  • Decide if you want to use the services of an agent recommended by debesto or another (organized on your own).
  • Take care of all the data that must be provided to the agent.
  • At the target location, check that the number of packages is correct and that none of them has any visible damage.
  • Take photos of the packed goods and after opening them, in case of any damage that is not visible at first glance.
  • It is worth finding out in advance what dimensions the delivered goods have so that the right car will arrive. The dimensions of the car should also be selected in terms of the destination, so that it can efficiently bring the windows to the target place.
  • In addition, appropriate unloading tools should be organized, e.g. a forklift, and in the case of large structures, such as frameless sliding windows, even a crane may help, which will definitely facilitate every operation on the construction site.
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Delivery to the port in the USA – customer obligations

Now the most important thing! From the moment the windows are in the USA, you will be responsible for the next steps. What will you have to do?

  1. Collection of goods from the port on your own within the prescribed time (usually 48-72 hours after the container arrives at the port)
  2. Paying the USA duty (check what the rate is)
  3. Arranging and paying for transport from the port to the place of investment/warehouse
  4. Payment of port service costs:
  • for LCL (less than container load – in OSB boxes) it will be about (strongly estimated: 100-200 dollars per 1m3 (cubic) of goods
  • in the case of full container transport (FCL – the entire container exclusively for one customer) the costs depend of your agreement with the sea fright

Remember!
Remember not to miss any of the points mentioned above because it may be connected with high fees, e.g. for the additional day the goods are kept in the port, they can reach even several hundred dollars. It is definitely worth keeping an eye on the deadlines.

pick-up at port

Great job! You`ve finished reading the last chapter 8 of The Ultimate Guide Frameless Aluminium Sliding Windows and Doors

All the chapters of Frameless Aluminium Sliding Windows and Doors – The Ultimate Guide

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faq

Warranty and safety

Do the products come with an international warranty?

Yes, products are covered by the debesto worldwide warranty, provided they are installed according to the professional standards and applicable regulations in the country of installation.



Are the windows insured during shipment?

Yes, all products are fully insured during transportation, covering the entire value of the products.

Any concerns about potential issues with windows from Poland? Discover 5 main reasons for complaints and ways to solve them

Delivery time

What is the lead time of an average order?

The total time from manufacture to delivery of the windows to the US port is on average 7-10 weeks depending on the destination port and delivery method that you can choose from debesto delivery price list.

Add to this the production time of the windows (from 2 to 8 weeks).

The maximum expected production time can be found on the pro forma invoice. We deliver 97% of all orders shipped worldwide according to the deadline we declare on the pro forma invoice. If we are late, we give you a 2% discount.

More questions about the delivery? Check Frequently Asked Questions about importing windows to the US

Smart-slide

1. In what schemes can Smart Slide be made?

At the moment, we are able to make the Smart Slide system in schemes A and G 2. Is it possible to buy smart-slide sliding doors with two movable sashes? (Diagram D) This type of solution (scheme D) is only possible for HST systems. Then we get a double-sash sliding door, where both sashes are movable.

Aluminium

1. What is the quality of aluminum in the products sold by debesto.com?

We work on the profiles of well-known and proven producers such as Cortizo, Aluprof, Yawal, etc. Proven quality confirmed by international certificates and warranty. The aluminum used stands out from the competition throughout the entire production cycle: foundries, extrusions, powder coating, anodizing, processing, etc.

debesto.com – who are we and what do we do?

At debesto.com, we are experts in providing customized window solutions, including patio doors, blinds, entry, and garage doors, tailored to building professionals: developers, general contractors, architects, and construction project managers.   With over a decade of expertise in European windows, we specialize in assisting construction companies to import windows efficiently and profitably.   With debesto, you gain comprehensive, consultative partnerships designed to enhance your project’s success and minimize your business risk. Our customers appreciate most:
  • - cost-effectiveness
  • - deep business understanding
  • - secure on-site delivery
  • - timeliness
  • - exceptional communication and support
  • - incredibly smooth process
  Need more info? Check how to verify debesto Read what happens after booking a consultation

Delivery time, payment, installation, warranty

1. What is the delivery time on debesto.com?

The time of order processing is highly dependent on its specification. For example, white PCV windows, standard colors (anthracite on one side) can be ready for pick up or a shipment from 7 working days. The waiting time for nonstandard PCV colors is about 4 weeks depending on the color. The production time of PCV doors is also about 4 weeks. Aluminium doors and windows - from 3 weeks, wooden windows from 6 weeks. Furthermore, the blinds about 2 weeks, garage doors - about 3 weeks, metallic doors from 4 weeks. You’ll find estimated production time next to every product on its subpage.

2. How does the payment look like? Do I have to pay the whole amount immediately?

We suggest two forms of payment: 1. 50% of advance for production of the product and 50% shall be paid before picking up/ sending the goods. 2. 100% payment in advance. This form is much more favorable because we give you an additional 5% discount depending on the group of products.

3. Will I buy the joinery with an installation on debesto.com?

No, on debesto.com we sell only windows, doors, blinds, and gates, which we deliver to every place in the world. The installation of the windows depends on the client. We do not offer installation service because our offer is not directed to the building companies, installers, developers, and realtors that can install the joinery by themselves.

4. If the windows would be installed by a different company, do the products keep the warranty?

Yes, the only condition is installing the product in accordance with the art of assembly and applicable standards in the country of the installation in terms of the warranty.

5. Do the products that I buy have a foreign warranty?

Yes, the only condition is installing the product in accordance with the art of assembly and applicable standards in the country of the installation in terms of the warranty.

Transport and delivery

1. Do you have a transport in your offer?

Yes, collaborating with debesto.com you get a complex service of joinery order including transport. Transport is priced individually for every project. The distance and package dimensions or its elements have an impact on the price. The presence of e.g. a huge HS window may raise the price compared to the delivery of standard windows. We always look for the best transport option, which besides the competitive price guarantees safety and punctuality of the delivery. The more you order the more you save - we send goods from different places in one transport. The location ensures favorable delivery prices to many different places. If the transport offer won’t be satisfying enough you can send your own shipping or pick up the package in person.

2. what is an estimated time of the transport?

The transport time depends on the month in which the package is to arrive. To most of the countries, it is something about 3 days after packing the goods. The delivery time depends on that if the transport is dedicated (The driver is going to only one client) or in the partial load (delivery to a few clients). To countries aside from UE the time is much longer. To USA it is about 30-35 days, the delivery to Africa is very similar.

3. If I order the joinery from debesto.com will I get transport for free?

It is possible - the final offer is determined with the client’s keeper. It depends on the size of the order and the place of delivery. At the same time, we always look for the best transport offer, which after summarizing with the prices of products allows the customer to save money on the import from Poland.

4. Will I definitely get the goods on time?

Don’t worry, we know how important punctuality is in our business. That is why we deliver the goods only by using certified transport companies and we order production to the verified factories. We also track the order fulfillment all the time, to react in case of delay. We always assume a margin of error and we do not promise the client unfeasible deadline. We prefer to say honestly, that the delivery will take longer than giving empty promises.

5. Are my goods insured during transport?

Yes, the package is fully insured. We deliver the goods only by using certified transport companies which have OC insurance for transported goods. If the commodity got damaged we deal with fixing the damage, so the new product can come to you as fast as possible. After that, we clarify this situation with the transport company.

6. Is it possible to get a forklift unloading at the price of the transport?

Yes, it is possible but remember that we always explore the client’s possibilities in terms of unloading goods individually. Our experienced logistic section takes care of the transport organisation. It is also looking for the best solution for you in terms of value for money for transport to offered options such as the elevator or a forklift. In some countries, it happens that for example, it is much more profitable to rent a forklift at the location, than paying extra for it at the transport company.

Are my goods insured during transport?

Yes, the shipment is 100% safe. We deliver the goods only using certified forwarders with liability insurance for the transported goods. If the goods are damaged, we repair the damage so that the new goods reach you as soon as possible. Then we explain the situation with the carrier.

Can I buy roller shutters with built-in mosquito nets at debesto.com?

Roller shutters with mosquito nets are popular and seem to be a viable option. Unfortunately they are not as good as clients usually think they are. People with longer fingernails will find it extremely problematic to expand and seathe nets. Damage-prone animals in the house? (yes cats, we look at all of you) Mosquito nets are not finished off with any kind of sturdy frame, which results in jagged sides and easily damagable product. Debesto strongly advise against buying roller shutters with built-in mosquito nets.

Is debesto.com offering an installation service?

No, debesto.com sells and delivers windows, doors, roller blinds and garage doors to our customers around the world. Our offer is addressed to construction companies, developers, assemblers and distributors, that usually take care of installation services for their clients.

What are the payment options? Do I have to pay full price in advance?

Absolutely not. There are two payment options for you: 1. 50% advance payment, before manufacturing an order and 50% before delivery. 2. 100% advance payment. This form of payment gives you discount varying from 1% to 5% of order price, dependent on category of products.

What is an estimated time of realization of an order in debesto.com?

Times of realization of the orders, depends on various factors, such as dimensions, frame material, system, etc. PVC windows and doors in white and anthracite (external) are available for delivery or pick-up, 7 working days after processing an order. For custom PVC solutions, wait time is up to 4 weeks, depending on the colors used. Six weeks, is an estimated wait time for wooden products. Aluminium windows and doors realization time is up to 8 weeks. Furthermore, roller blinds and sectional garage doors, respectively have 2 and 3 weeks of realization. Steel doors from our offer are available within 5 working days, in case of standard dimensions and custom orders up to 7 weeks. In debesto, we put a great effort to fulfill deadlines of our customers. Our realization times represent guaranteed deadlines for your orders. We do our best, to make sure, your products are delivered to you, as soon as possible.

KoPiBo rotating rolls – what is it and how does it work?

KoPiBo regardless of the size of the window and the quantity of anti-theft points, guarantee the greatest comfort of everyday use and smooth performance of the window, as they automatically set up and down and rotate – reducing the friction between the anti-theft points and the rolls.

What if windows are installed by other company? Is warranty still valid?

Yes! As long as windows or other products are installed in accoradnce with installation standards, warranty of your order will be valid.

Want to know how much your business can gain by importing joinery from Poland?