USA

Large glazing aluminum patio doors from Europe – A Utah case study

place

Utah , USA

What are the key factors for success when you are purchasing premium aluminum sliding patio doors and windows with large glazing from Europe?

How to avoid the investor’s anxiety, miscommunication, and errors when ordering from far away Europe to the U.S.?

Let me share a success story of a general contractor from the state of Utah who comfortably imported great-quality windows and doors.

What did Tate and his company gain?

CUSTOMIZED HIGH-END WINDOWS

He had easy access to customized high-end aluminum windows and sliding patio doors at cheaper prices than those of local suppliers

STRESS-FREE PROCESS

Tate had his questions and concerns resolved on time so he could share information with his team and the owner

SAFE DELIVERY OF LARGE PATIO DOORS

Thanks to proven procedures for packing and securing windows, Tate was able to unload his order unbroken at the job site.

Who is our customer?

Customer: Tate
general contractor
Project: single-family residence
Location: Utah, United States of America
Experience in the field: over 30+ years
Experience in importing windows:
No

Challenges of the project: slim aluminum windows for a high-end residence

Tate was the contractor for a project commissioned by a private owner in the state of Utah. It involved a large, high-standard house situated on a slope just above the city, boasting a great location with a beautiful view. At the back of the house, there is a huge precipice offering a superb view of the entire skyline, making the windows crucial for showcasing this view.

Therefore, Tate required windows and patio doors with slim frames. The remodeling project necessitated:

  • Large glazings: The ratio of glass to frame profiles should be as large as possible.
  • Triple glazing for the comfort of the inhabitants.
  • Customized windows that fit the original shape of the house.

For Tate, it was also important to maintain excellent communication with his supplier, enabling him to provide all the necessary answers to his client – the owner of the house.

The solution: large glazings with safe tempered glass

Tate contacted us after searching a supplier of premium European aluminum windows for his client’s house. Recognizing that the homeowner’s approval was crucial, I proposed inviting him to a business consultation. This allowed us to discuss all goals and needs together, avoiding the pitfalls of miscommunication.

The remodeling project demanded large glazings and a premium quality appearance. My teammate Jacob Chwałek – a debesto technologist – and I recommended two aluminum systems: Aluprof MB-79N for fixed windows and Cortizo COR Vision Plus for slim sliding patio doors. These profiles enabled us to achieve a slim look and excellent thermal parameters, with a U-Factor between 0.14 and 0.19.

Discover the TOP premium aluminum sliding patio doors here.

For large glass constructions, we used thicker glass: 0.24 in (0.236″) instead of the standard 0.16 in (0.157″), to provide the windows with stability and prevent breakage. It was also crucial for such large glazings to ensure maximum safety for the owner.

In the project, all three panes of glass are tempered. Otherwise, if the first pane is broken, the middle one could pose a danger to anyone nearby.

– says Jacob Chwałek, debesto technologist

luxury residence in Utah with customized aluminum windows Aluprof MB-79N

The result: comfort for the contractor – comfort for the owner

Comfort was the main theme of this project. Tate was in search of a supplier that could not only offer him various customized premium windows from Europe but also the comfort of work associated with excellent communication and responsiveness.

For the project, he sought high-standard windows with a clean, minimal obstruction design, providing safety and comfort for the home’s inhabitants. However, the success hinged on not just the products. In this case, there were a few key factors of success:

  • Ensuring the attendance of all decision-makers (the owner) during consultations is a proven procedure at debesto that streamlines arrangements and decision-making.
  • Maintaining great communication.
  • Implementing a few steps to check the order.
  • Following proven procedures for safe delivery to the job site.

As a window broker without loyalty agreements with any system provider, we could offer the optimal solution for Tate. According to the debesto purchasing process, we were also able to make all necessary agreements smoothly and avoid errors or misunderstandings.

luxury residence in Utah with customized aluminum windows Aluprof MB-79N

How does Tate feel about working with debesto?

Essentially, as a contractor, we are gatherers and sharers of information. When that information is not available to us, it typically results in owners becoming anxious and upset when they don’t receive it. 

From my experience of over 30 years working with a lot of companies, a lack of communication can cause project delays, frustration, and upset among people. 

When the initial conversations with debesto began, the level of comfort grew immensely and led me to make my decision and go with them. 

I was able to have my questions and concerns resolved in a timely manner and share them with my team. That made the process easier and more streamlined. 

Tate, general contractor

Kamil Karpiński debesto

about author

Kamil Karpiński

Business Consultant at debesto.com

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