European Architectural Supply vs debesto: Which window supplier is right for you?

Finding the right supplier for European windows can be overwhelming. With so many options, it’s hard to know which one aligns best with your project goals—whether it’s optimizing costs, ensuring smooth logistics, or delivering top-quality products.

Two frequently compared suppliers are European Architectural Supply (EAS) and debesto. While both offer European windows, their approaches differ significantly.

Each has its pros and cons, leaving one key question: what matters most to you?

In this article, we’ll compare their products, pricing, shipping, and customer support to help you make an informed decision. By the end, you’ll have a clear framework to determine which supplier best meets your needs.

European Architectural Supply (EAS)

supplies high-quality European windows to homeowners, architects, and contractors across the U.S. They offer detailed quotes, coordinate deliveries, provide technical documentation, and support installation and after-sales service.

Located in Massachusetts, European Architectural Supply brings expertise in the entire building process, from design to installation.

Founded by Patrik Muzilla, a former General Contractor originally from Czechoslovakia, EAS was born out of his frustration with the limited window options available in the U.S. This inspired him to source premium European windows and create a company to meet this demand.

debesto

specializes in importing high-quality windows from vetted Polish manufacturers to the USA, offering expert advice and selling exclusively online.

We work with American construction companies, focusing on helping our partners achieve their business goals. By providing tailored support, we assist in making optimal window purchasing decisions.

Based in Poland, we are located in the heart of manufacturing. Our advanced technologies and streamlined processes allow us to efficiently serve clients worldwide.

debesto is led by Wojtek Stanowski, a passionate practitioner whose hands-on experience with window sales and installation challenges gives him unique insight into the industry. His vision for digitalizing the window sector and innovative online sales strategy have earned recognition at top industry events.

Products offered by EAS and debesto

In terms of product quality, both companies maintain a five-star standard, ensuring exceptional craftsmanship and reliability. For European windows, quality often depends less on system providers (brands) and more on the manufacturers.

While some products come from the same manufacturers, EAS focuses on sourcing from Germany and Slovakia, whereas debesto specializes in sourcing from vetted manufacturers in Poland—the world’s leading exporter of windows and doors, even surpassing China.

European Architectural Supply works with a limited selection of systems, which could be seen as a disadvantage compared to debesto’s extensive network of system providers. debesto collaborates with a wide range of factories and brands, offering more diverse options.

If your project requires a broader selection of choices, debesto may be the better fit.

Pricing comparison

To calculate approximate pricing for EAS products, we used publicly available information shared by Patrik in 2022, adjusting for inflation and the increased costs of labor and materials.

It’s important to note that this is not an exact price comparison but rather an illustration of the general pricing level. The results align with the average savings we’ve observed in discussions with our clients compared to U.S.-based suppliers. This difference is understandable, as U.S. suppliers typically face higher operational costs in dollars.

EAS (as most of window vendors) doesn’t publish prices for their products. Prospects can fill out a quote request on their site to get pricing for the services.

It works differently with debesto which offers many online tools to estimate costs by yourself, before spending your time for preparing a quote request. You may use our

• uPVC window quote builder
• aluminum window price list
• uPVC price list
• patio doors
• front doors
• shipping cost calculator
• product lists

Important factor in cost when importing windows from Europe is shipping cost. let’s check it then to have the whole picture of the situation

Shipping

Delivery Process

Both EAS and debesto offer reliable delivery services, but their approaches differ. debesto stands out for its convenience, handling every aspect of the delivery process with transparent pricing and insured shipments. In contrast, EAS takes a more localized, hands-on approach, which may be better suited for projects near Boston.

Both companies facilitate the import of windows from Europe to the USA, ensuring a smooth experience from production to delivery.

Lead Time

Since both companies import windows from the same region in Europe and often use the same ports, their delivery times are similar.

For example, if you order uPVC windows from debesto, the typical lead time is between 7 and 14 weeks. This includes 2 to 4 weeks for production and 5 to 9/12 weeks for sea freight (5 weeks for New York, maks. 12 weeks for California).

Import Process Details

When importing from Europe to the USA, there are numerous details to consider that might not be immediately obvious. For instance, it can be challenging to find specific information from EAS before fully engaging in their sales process.

To calculate shipping costs or learn about critical details—such as issue-prevention procedures, insurance, and import fees—it’s best to contact EAS directly.

At debesto, you can use our detailed online calculator to estimate shipping costs. Additionally, our experts are available to provide free guidance on the import process, our ordering system, and tips for avoiding delivery issues.

Technical Support and Customer Service: EAS vs debesto

At debesto, even before contacting us, you can access our free expert resources, including the debesto blog, reviews, calculators, price lists, and more.

Each project is overseen by a dedicated Customer Success Manager, who serves as your main point of contact. This role is supported by a team of specialized experts, including a Business Consultant, Technology Expert, Logistics Manager, and After-Sales Support Specialist, ensuring every aspect of your project is handled with care and expertise.

Our structured approach begins with a free 45-minute video consultation, giving clients the opportunity to address all their questions in one session. At debesto, we don’t just sell products—we help you achieve your business goals, save time, and increase profits.

EAS provides easy access to a technical library with DWG files, cross-sections, and detailed performance values for individual window components, all available on their website. They also publish educational materials on glazing to help customers make informed decisions.

For consultations, EAS offers both technological and economic optimizations.

Both companies provide the necessary drawings and documentation required by building control authorities to ensure your project passes inspections.

Installation support

EAS offers installation support within a specific radius around the Boston area. They handle deliveries with their own trucks, and their drivers also double as installers. This on-site presence allows them to assist the installation crew by providing practical advice during the installation process.

debesto does not yet have its own installers in the U.S.; however, we can connect you with experienced customers who can provide on-site assistance. We also offer remote support through technological consultations and detailed learning materials, including videos, instructions, and pictures.

Warranty support

Even with the best products and preventative measures, issues can still arise. The key is to handle them in a way that minimizes disruption to your project.

How easy is it to file a complaint?

With EAS, we couldn’t identify a dedicated complaint process beyond their general contact page. At debesto, however, you can quickly and easily access our complaint form at any time that works for you. Our specialists are committed to responding as promptly as possible to resolve any issues.

Realizations and refferals

When deciding which company to partner with, it’s important to consider feedback from other developers and architects who have worked with them.

EAS has gained significant visibility in the industry, thanks to endorsements from Matt Risinger, a well-known construction influencer. His YouTube channel frequently features EAS products, solidifying their reputation as a trusted choice for European windows.

While their website includes a project gallery, online reviews are limited, with only three reviews on their Google Business profile and one on Houzz.

At debesto we understanbd how crucial it is to trust a business partner to have a long-term relationship. That’s why we provde a transparent information about our comapny via blog articles tand helping you to navigate in European legal system to verify window supplier.

After booking consultation, we can connect you with one of our customers who lives nearby, in the U.S.

You can also Check reviews about debesto on Google Business Site.

Read case studies of real American companies (including reviews and pictures) and visit our LinkedIn profile

Both companies offer high-quality European windows, but differ in location and how they manage the process, which can impact your experience and potential challenges.

Neither EAS nor debesto is a good fit for private customers or window installers with small projects, as shipping from Europe to the U.S. would not be cost-effective. If your project focuses solely on traditional American-made double-hung windows, or if you prefer exclusively U.S.-made windows, neither company will meet your needs.

However, if you’re interested in authentically European-made windows, here are some key points to consider.

Things to consider when choosing a European window supplier

At the end of the day, both debesto and EAS have a proven track record of success with their clients. The deciding factor comes down to what you’re looking for.

If traditional windows or local options are no longer enough to give you a competitive edge, and you’re ready to try a different approach, debesto’s focus on achieving your business goals and driving growth may be the right fit.

If you’re unsure, ask yourself these questions:

• Do you want to rely on a middleman in the U.S. who still needs to make a commission?
• Are you comfortable with a supplier that works with a limited number of manufacturers and system providers?
• Are you looking for a traditional sales-driven supplier, or do you prefer a modern, consultative approach?
• Are you ready to work with a company based outside the U.S.?

Before making your decision on choosing European window supplier, check out our article about the value of window project consultation process.

Make sure you educate yourself on the benefits of not being exclusively tied to specific manufacturers or systems.

Ultimately, all depends on your needs, on your fears, and how you envision your company’s growth.

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