6 Mistakes Developers Make Importing European Windows (and How to Avoid Them)

Importing European windows can elevate your high-end projects with superior design, energy efficiency, and durability. However, sourcing, importing, and installing them in the U.S. requires careful planning to avoid costly mistakes and delays.

This article draws on my clients’ real experiences and lessons learned from our own mistakes. It covers six common pitfalls developers face and offers practical solutions to ensure a smooth process.

From this article you will learn:

Mistake #1: Inadequate Supplier Verification

Properly vetting your supplier is crucial when importing windows from Europe. You need to ensure that your partner will meet the agreed-upon terms and deliver what you expect. Important factors to evaluate include:

  • Price: Is it competitive and transparent?
  • Quality: Do the windows meet your project’s quality standards?
  • Timeliness: Can the supplier guarantee on-time delivery?
  • Communication: Are they responsive and easy to communicate with, particularly in English?
  • Post-Sales Support: Do they provide adequate support after the sale?
  • Financial Stability: Is the company financially secure enough to handle your order?

Overlooking these elements can lead to major problems, from sleepless nights worrying about your shipment to delays that disrupt your project timeline.

How to verify your supplier?

Use trusted references, check customer reviews, and verify how long the supplier has been in business, especially in the U.S. market.

Learn more about this subject in our article with 9 tips

supplier verification checklist

Mistake #2: Non-Compliance with U.S. Standards

Ensuring that your imported windows comply with U.S. building regulations is crucial. If the windows don’t meet the required standards, such as those set by local building inspectors, you may be forced to replace them—wiping out any potential savings and causing significant delays.

To avoid this, check with your local building control office about the necessary certifications. Common requirements include:

  • NFRC (National Fenestration Rating Council) certification
  • AAMA (American Architectural Manufacturers Association) compliance

Fortunately, many manufacturers in Poland are familiar with these certifications and can provide compliant windows.

Make sure your supplier can meet these requirements before placing your order.

US window standards

Mistake #3: Miscalculating Import Costs

Developers often underestimate the actual costs of importing windows. Beyond the initial price of the windows, other expenses must be considered, such as:

  • Customs duties and tariffs
  • Storage costs
  • Transport insurance
  • Currency exchange rates
  • Packaging and handling fees

Additionally, if you choose the DDP (Delivered Duty Paid) option, you may incur additional costs such as Sales Tax and inspection fees at U.S. customs, which, while rare, can still happen.

To avoid these financial surprises, use debesto’s shipping cost calculator to get an accurate estimate of all associated costs.

window import costs

Mistake #4: Poor Logistics Coordination

Maintaining your construction project timeline can be challenging, especially when importing materials like windows. Developers often underestimate the time required for:

  • Arranging transport
  • Packing the shipment
  • Booking container space

Even with a punctual supplier, factors such as port delays or container availability can impact your schedule.

To mitigate these risks, build extra time into your project plan. Adding a buffer of several weeks can help prevent last-minute stress from unexpected delays.

It’s also important to ensure that the windows are properly packed and protected for shipping. Miscommunication about whether large windows will be glazed or unglazed, for example, can lead to complications during unloading.

window import logistics coordination shipping

Mistake #5: Misunderstanding European Specifications

If you are accustomed to ordering windows from U.S. suppliers, European specifications may catch you by surprise. European windows often feature different:

  • Frame designs
  • Sash configurations
  • Glazing options
  • Hardware specifications
  • Color variations for different window components

A common mistake is realizing too late that the windows you ordered don’t match your project’s design or color scheme.

To avoid this, carefully review the specifications provided in your order, and ask any necessary questions.

If your supplier cannot answer clearly, this could be a red flag for potential issues later on.

European window specifications

Mistake #6: Lack of Preparation for Installation

European windows are typically installed differently from U.S. windows. For example, most European windows do not come with nailing fins, which are common in the U.S.

Instead, they are installed using anchors or screws, which are often included by the manufacturer. However, if your installation crew is unfamiliar with this method, it could lead to problems on site.

To prevent this, ensure your team understands the installation process before the windows arrive.

Your supplier should provide detailed instructions and technical support. If you prefer, you can also opt for European windows with nailing fins, which might be more familiar to your installers.

european window installation

Conslusion

Importing European windows can add a unique and premium touch to your luxury development, but it requires careful planning and attention to detail.

By addressing these six common challenges:

  • supplier verification,
  • compliance with U.S. standards,
  • cost estimation,
  • logistics,
  • product specifications,
  • installation

you can ensure a smooth process and maximize the return on your investment.

Partnering with an experienced supplier like debesto, who understands both European and U.S. markets, can help you avoid these pitfalls and ensure your project’s success.

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Voytech Stach debesto

about author

Voytech Stach

As a Senior Business Consultant specializing in the export of window joinery, I focus on understanding customer needs and delivering high-value solutions.

My approach to sales combines an in-depth knowledge of B2B dynamics, where success is measured by both margin and customer satisfaction.

For the last three years, I’ve been dedicated to helping companies digitalize and streamline the window sales process, while ensuring seamless project delivery in international markets, particularly the US.

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debesto.com – who are we and what do we do?

At debesto.com, we are experts in providing customized window solutions, including patio doors, blinds, entry, and garage doors, tailored to building professionals: developers, general contractors, architects, and construction project managers.   With over a decade of expertise in European windows, we specialize in assisting construction companies to import windows efficiently and profitably.   With debesto, you gain comprehensive, consultative partnerships designed to enhance your project’s success and minimize your business risk. Our customers appreciate most:
  • - cost-effectiveness
  • - deep business understanding
  • - secure on-site delivery
  • - timeliness
  • - exceptional communication and support
  • - incredibly smooth process
  Need more info? Check how to verify debesto Read what happens after booking a consultation

Delivery time

What is the lead time of an average order?

The total time from manufacture to delivery of the windows to the US port is on average 7-10 weeks depending on the destination port and delivery method that you can choose from debesto delivery price list.

Add to this the production time of the windows (from 2 to 8 weeks).

The maximum expected production time can be found on the pro forma invoice. We deliver 97% of all orders shipped worldwide according to the deadline we declare on the pro forma invoice. If we are late, we give you a 2% discount.

More questions about the delivery? Check Frequently Asked Questions about importing windows to the US

Warranty and safety

Do the products come with an international warranty?

Yes, products are covered by the debesto worldwide warranty, provided they are installed according to the professional standards and applicable regulations in the country of installation.



Are the windows insured during shipment?

Yes, all products are fully insured during transportation, covering the entire value of the products.

Any concerns about potential issues with windows from Poland? Discover 5 main reasons for complaints and ways to solve them

Want to know how much your business can gain by importing windows from Poland?

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