{"id":57913,"date":"2024-01-08T09:59:00","date_gmt":"2024-01-08T08:59:00","guid":{"rendered":"https:\/\/debesto.com\/en\/blog\/"},"modified":"2025-07-08T15:26:47","modified_gmt":"2025-07-08T13:26:47","slug":"from-chaos-to-control-in-new-york","status":"publish","type":"post","link":"https:\/\/debesto.com\/en\/blog\/from-chaos-to-control-in-new-york\/","title":{"rendered":"Direct import vs. U.S. middlemen: The stress-free way to import windows from Europe &#8211; case study"},"content":{"rendered":"\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"385\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/2023\/12\/06090749\/new-york-residence-banner-1024x385.jpeg\" alt=\"\" class=\"wp-image-57955\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2023\/12\/06090749\/new-york-residence-banner-1024x385.jpeg 1024w, https:\/\/cdn.debesto.com\/web\/assets\/2023\/12\/06090749\/new-york-residence-banner-300x113.jpeg 300w, https:\/\/cdn.debesto.com\/web\/assets\/2023\/12\/06090749\/new-york-residence-banner-768x289.jpeg 768w, https:\/\/cdn.debesto.com\/web\/assets\/2023\/12\/06090749\/new-york-residence-banner.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><br><\/figcaption><\/figure>\n\n\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-uagb-image-gallery uagb-block-c2f7a1f9     \"\n\t\t\t\t\t\tstyle=\"\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery spectra-image-gallery__layout--grid spectra-image-gallery__layout--grid-col-4 spectra-image-gallery__layout--grid-col-tab-1 spectra-image-gallery__layout--grid-col-mob-2\">\n\t\t\t\t\t\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='73252' tabindex=\"0\">\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--grid\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152229\/case-study_living-room-villa-in-woods_Aluprof_aluminium-windows-from-debesto_03.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152229\/case-study_living-room-villa-in-woods_Aluprof_aluminium-windows-from-debesto_03.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--grid\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152229\/case-study_living-room-villa-in-woods_Aluprof_aluminium-windows-from-debesto_03-300x225.jpg\" alt=\"living room with large black aluminium windows Aluprof MB-79N from debesto in luxury villa in woods\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\"><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='73253' tabindex=\"0\">\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--grid\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152231\/case-study_luxury-aluminium-windows-from-debesto_villa-in-woods_Aluprof.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152231\/case-study_luxury-aluminium-windows-from-debesto_villa-in-woods_Aluprof.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail 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srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152232\/case-study_villa-in-woods_Aluprof_aluminium-front-doors-from-debesto.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152232\/case-study_villa-in-woods_Aluprof_aluminium-front-doors-from-debesto.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--grid\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152232\/case-study_villa-in-woods_Aluprof_aluminium-front-doors-from-debesto-300x300.jpg\" alt=\"entry doors Aluprof MB-79N from debesto in luxury villa in woods\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\"><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='73255' tabindex=\"0\">\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--grid\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152234\/case-study_villa-in-woods_Aluprof_aluminium-luxury-windows-from-debesto_03.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152234\/case-study_villa-in-woods_Aluprof_aluminium-luxury-windows-from-debesto_03.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--grid\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152234\/case-study_villa-in-woods_Aluprof_aluminium-luxury-windows-from-debesto_03-300x183.jpg\" alt=\"dining room with large black aluminium windows Aluprof MB-79N from debesto in luxury villa in woods\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\"><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='73256' tabindex=\"0\">\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--grid\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152236\/case-study_villa-in-woods_Aluprof_aluminium-windows-from-debesto-in-bathroom.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152236\/case-study_villa-in-woods_Aluprof_aluminium-windows-from-debesto-in-bathroom.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--grid\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152236\/case-study_villa-in-woods_Aluprof_aluminium-windows-from-debesto-in-bathroom-300x300.jpg\" alt=\"bathroom with large black aluminium windows Aluprof MB-79N from debesto in luxury villa in woods\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\"><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='73257' tabindex=\"0\">\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--grid\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152238\/case-study_villa-in-woods_Aluprof_aluminium-windows-from-debesto_02.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152238\/case-study_villa-in-woods_Aluprof_aluminium-windows-from-debesto_02.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--grid\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152238\/case-study_villa-in-woods_Aluprof_aluminium-windows-from-debesto_02-300x300.jpg\" alt=\"high-end home with large black aluminium windows Aluprof MB-79N from debesto in luxury villa in woods\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\"><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='73258' tabindex=\"0\">\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--grid\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152239\/case-study_villa-in-woods_Aluprof_aluminium-windows-in-bedroom-from-debesto_02.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152239\/case-study_villa-in-woods_Aluprof_aluminium-windows-in-bedroom-from-debesto_02.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--grid\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152239\/case-study_villa-in-woods_Aluprof_aluminium-windows-in-bedroom-from-debesto_02-300x300.jpg\" alt=\"bedroom with large black aluminium windows Aluprof MB-79N from debesto in luxury villa in woods\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\"><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='73259' tabindex=\"0\">\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--grid\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152242\/case-study_villa-in-woods_Aluprof_aluminium-windows-in-the-kitchen-from-debesto_02.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152242\/case-study_villa-in-woods_Aluprof_aluminium-windows-in-the-kitchen-from-debesto_02.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--grid\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152242\/case-study_villa-in-woods_Aluprof_aluminium-windows-in-the-kitchen-from-debesto_02-300x242.jpg\" alt=\"kitchen with large black aluminium windows Aluprof MB-79N from debesto in luxury villa in woods\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\"><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class='spectra-image-gallery__control-lightbox' tabindex='0'>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper spectra-image-gallery__control-lightbox--main\" dir=\"\">\n\t\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152229\/case-study_living-room-villa-in-woods_Aluprof_aluminium-windows-from-debesto_03.jpg\" alt=\"living room with large black aluminium windows Aluprof MB-79N from debesto in luxury villa in woods\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152231\/case-study_luxury-aluminium-windows-from-debesto_villa-in-woods_Aluprof.jpg\" alt=\"villa in woods with large black aluminium windows Aluprof MB-79N from debesto\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152232\/case-study_villa-in-woods_Aluprof_aluminium-front-doors-from-debesto.jpg\" alt=\"entry doors Aluprof MB-79N from debesto in luxury villa in woods\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152234\/case-study_villa-in-woods_Aluprof_aluminium-luxury-windows-from-debesto_03.jpg\" alt=\"dining room with large black aluminium windows Aluprof MB-79N from debesto in luxury villa in woods\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152236\/case-study_villa-in-woods_Aluprof_aluminium-windows-from-debesto-in-bathroom.jpg\" alt=\"bathroom with large black aluminium windows Aluprof MB-79N from debesto in luxury villa in woods\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152238\/case-study_villa-in-woods_Aluprof_aluminium-windows-from-debesto_02.jpg\" alt=\"high-end home with large black aluminium windows Aluprof MB-79N from debesto in luxury villa in woods\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152239\/case-study_villa-in-woods_Aluprof_aluminium-windows-in-bedroom-from-debesto_02.jpg\" alt=\"bedroom with large black aluminium windows Aluprof MB-79N from debesto in luxury villa in woods\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/08152242\/case-study_villa-in-woods_Aluprof_aluminium-windows-in-the-kitchen-from-debesto_02.jpg\" alt=\"kitchen with large black aluminium windows Aluprof MB-79N from debesto in luxury villa in woods\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-button-next\"><\/div>\n\t\t\t\t\t<div class=\"swiper-button-prev\"><\/div>\n\t\t\t\t<\/div>\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class='spectra-image-gallery__control-lightbox--count'>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='spectra-image-gallery__control-lightbox--count-page'>1<\/span>\/<span class='spectra-image-gallery__control-lightbox--count-total'>1<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button class='spectra-image-gallery__control-lightbox--close' aria-label=\"Close\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 320 512\"><path d=\"M310.6 361.4c12.5 12.5 12.5 32.75 0 45.25C304.4 412.9 296.2 416 288 416s-16.38-3.125-22.62-9.375L160 301.3L54.63 406.6C48.38 412.9 40.19 416 32 416S15.63 412.9 9.375 406.6c-12.5-12.5-12.5-32.75 0-45.25l105.4-105.4L9.375 150.6c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L160 210.8l105.4-105.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-105.4 105.4L310.6 361.4z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Never-ending waiting for an email or someone to pick up your phone call, when you have a tight schedule for the construction project &#8211; have you ever had such a situation with your windows supplier?<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>When you&#8217;re running several construction projects simultaneously, it is crucial to have all the necessary information on time. Middleman&#8217;s situation in purchasing windows can take away your control of the construction project and cause problems.<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Discover the story of a New York construction director who, after previous setbacks, gained a reliable supplier of European windows. Learn how he found a business partner offering great responsiveness and windows project management.<\/strong><\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">What did our client and his company gain?<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\" style=\"background-color:#f9f9f9\">\n<div class=\"wp-block-column has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"background-color:#f9f9f9\">\n<h3 class=\"wp-block-heading\">FULL PROCESS CONTROL<\/h3>\n\n\n\n<p>He was accurately informed about every key stage of the order processing. Always with follow-ups.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n\n\n\n<div class=\"wp-block-column has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"background-color:#f9f9f9\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer uag-hide-desktop uag-hide-tab\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">QUICK RESPONSES TO ANY QUESTIONS<\/h3>\n\n\n\n<p>Quick responses from debesto team helped him efficiently direct the construction.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n\n\n\n<div class=\"wp-block-column has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"background-color:#f9f9f9\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer uag-hide-desktop uag-hide-tab\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">UNLIMITED PRODUCT CHOICE<\/h3>\n\n\n\n<p>He had access to customized high-standard aluminum windows, which in the U.S.&nbsp; is limited for non-commercial projects.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/06090741\/Xhovano-case-study-EN.png\" alt=\"\" class=\"wp-image-59854\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/06090741\/Xhovano-case-study-EN.png 600w, https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/06090741\/Xhovano-case-study-EN-300x300.png 300w, https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/06090741\/Xhovano-case-study-EN-150x150.png 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer uag-hide-desktop uag-hide-tab\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Who is our customer?<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Customer:<\/strong> Development-construction company<br><strong>Project:<\/strong> single-family residence<br><strong>Location:<\/strong> New York, US<br><strong>Experience in the field:<\/strong> over 10+ years<br><strong>Company size:<\/strong> big company, running several projects simultaneously<strong><br>Experience in importing windows:<\/strong> No<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Problems with windows broker from the U.S.<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>My client already had an experience with European windows made from aluminum (with a thermal break). He knew exactly that for his project similar windows would be perfect.&nbsp;<\/p>\n\n\n\n<p>However, he had <strong>difficulties with easy access to order them locally in the U.S. at affordable prices.<\/strong> His former windows broker located in the U.S. didn&#8217;t give him the full information about the windows. The communication was not good and hr <strong>could not ensure smooth building project realization<\/strong>.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<blockquote class=\"blockquote \">\n\t\t<div class=\"blockquote__outline\">\n\t\t<i class=\"blockquote__icon icon-quotation-mark\"><\/i>\n\t\t<p><p>It was creating just a middleman situation where my former windows broker wasn&#8217;t in control of the actual product that he was delivering.<\/p>\n<\/p>\n\t\t<p class=\"blockquote__author\"><\/p>\n\t<\/div>\n<\/blockquote>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>I understand that everyone who is running a few building projects simultaneously expects to have quick and knowledgeable answers. <strong>When a local windows broker from the US doesn&#8217;t provide sufficient quality service, this is problematic for the director of construction.<\/strong><br>That&#8217;s why my customer decided to search for a new European windows supplier.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Challenges of the project: customized windows for a luxury residence <\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>The builder from New York found w few European windows suppliers including debesto. He booked <a href=\"https:\/\/debesto.com\/en\/quick-contact-form\/\">a free business consultation<\/a> with debesto. During the video meeting, he shared with me his expectations. It was very clear to me that<strong> it was essential to him that we be responsive and responsible for the windows project.<\/strong>&nbsp;<\/p>\n\n\n\n<p>Because of a shortage of time, <strong>he needed quick responses and consultation with experienced experts who knew European windows<\/strong>. His re-development project required:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>customized windows (usually difficult to access, available from commercial window suppliers),<\/li>\n\n\n\n<li>premium quality look with modern large glass surfaces,<\/li>\n\n\n\n<li>energy efficiency and safety.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">The solution: follow up at every stage of ordering premium windows<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong><strong>From the debesto office in Poland to New York there are 3,600 miles of distance. However, there is no limit to the communication and purchasing of the windows. <\/strong><\/strong>After I became a dedicated business consultant for him, we established a method of communication that suited him best.<\/p>\n\n\n\n<p>Me and my teammate Jakub Chwa\u0142ek &#8211; debesto technologist, were informing our client about every next step we were going to take. The director of the construction <strong>knew exactly what is going to happen and when.<\/strong>&nbsp; It helped him with the efficient management of his construction project.<\/p>\n\n\n\n<p>Because the re-development project required a slim modern and premium quality look, we proposed <a href=\"https:\/\/debesto.com\/en\/windows\/products\/aluprof-mb-79n-aluminium-window-system\/\">thermally broken aluminum windows Aluprof MB-70 with concealed sash<\/a>. To be sure that homeowners can feel safe we applied tempered glass.&nbsp;<\/p>\n\n\n\n<p>For the 12-foot wide patio doors with a large glazing surface, we recommended the aluminum <a href=\"https:\/\/debesto.com\/en\/windows\/products\/aluprof-mb-77-hs-lift-and-slide-door-system\/\">lift and slide patio doors Aluprof MB-77HS<\/a>. This system has a modern look and also provides long-lasting use. For you, it means no servicing and increased confidence in your company.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer uag-hide-desktop uag-hide-tab\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"939\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/2023\/12\/06090745\/Aluprof_MB-79N_US-1024x939.jpg\" alt=\"Aluprof MB-79N concealed sash profile\" class=\"wp-image-59820\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2023\/12\/06090745\/Aluprof_MB-79N_US-1024x939.jpg 1024w, https:\/\/cdn.debesto.com\/web\/assets\/2023\/12\/06090745\/Aluprof_MB-79N_US-300x275.jpg 300w, https:\/\/cdn.debesto.com\/web\/assets\/2023\/12\/06090745\/Aluprof_MB-79N_US-768x705.jpg 768w, https:\/\/cdn.debesto.com\/web\/assets\/2023\/12\/06090745\/Aluprof_MB-79N_US.jpg 1211w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">The result: full control over the window purchasing process<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>My customer from NY was upset about the inefficient way of working with his former windows broker. We recognize this problem with our customers quite often. That&#8217;s why informing our customers about every next step we will take is standard procedure at debesto.<\/p>\n\n\n\n<p><strong>My customer went from being dissatisfied, uninformed, and unsure about the order with his previous window supplier to having great communication and feeling in full control of the project with debesto.<\/strong><\/p>\n\n\n\n<p>As a window broker, debesto offers consultation and commitment to make your project as profitable as possible. We work at the project management level, giving the customer a sense of control over the order and the security of completing the project according to the investor&#8217;s requirements.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How does client from NY feel about working with debesto?<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<blockquote class=\"blockquote \">\n\t\t<div class=\"blockquote__outline\">\n\t\t<i class=\"blockquote__icon icon-quotation-mark\"><\/i>\n\t\t<p><p><i><span style=\"font-weight: 400\">I was using another third party just an independent person in the States, it was a windows broker. It was creating just a middleman situation where he wasn&#8217;t in control of the actual product that he was delivering.<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400\">And my goal for the company was to find the first point source. I looked through different European companies that ship to the States. I had a couple of interviews and I found debesto.\u00a0<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400\">I loved everything that was offered by debesto and the idea of collecting and shipping windows. So I gave them a shot. Some projects later, here we are, and many more projects are coming as well.\u00a0<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400\">In our cooperation, I appreciate the responsiveness and the speed of replies.\u00a0<\/span><\/i><\/p>\n<\/p>\n\t\t<p class=\"blockquote__author\">Construction director from New York<\/p>\n\t<\/div>\n<\/blockquote>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<article class=\"post post--tile\">\n  <div class=\"post__image\">\n    <figure class=\"\">\n      <img decoding=\"async\" class=\"\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/2022\/08\/06090507\/debesto-video-consultation.jpg\" alt=\"debesto video consultation\"\/>\n    <\/figure>\n  <\/div>\n  <div class=\"post__content\">\n    <h2><a href=\"https:\/\/debesto.com\/en\/quick-contact-form\/\" title=\"Book a project consultation\">Interested in achieving similar results?<\/a><\/h2>\n        <p>Discover how you can lower the costs of your building project. \r\nIn 9 out of 10 cases, we find profitable optimizations. \r\nJoin US customers who have already saved millions of dollars!<\/p>\n        <a href=\"https:\/\/debesto.com\/en\/quick-contact-form\/\" class=\"btn btn--fill\" title=\"Book a project consultation\"><span>Book a project consultation<\/span><\/a>\n  <\/div>\n<\/article>","protected":false},"excerpt":{"rendered":"<p>Never-ending waiting for an email or someone to pick up your phone call, when you have a tight schedule for the construction project &#8211; have you ever had such a situation with your windows supplier? When you&#8217;re running several construction projects simultaneously, it is crucial to have all the necessary information on time. Middleman&#8217;s situation [&hellip;]<\/p>\n","protected":false},"author":37,"featured_media":73257,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","footnotes":""},"categories":[81],"tags":[295,294],"class_list":["post-57913","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","tag-aluprof-mb-77hs","tag-aluprof-mb-79n"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Direct import vs. U.S. middlemen: The stress-free way to import windows from Europe - case study | debesto.com<\/title>\n<meta name=\"description\" content=\"See how debesto.com customer purchased European aluminum windows. 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