{"id":69560,"date":"2024-01-08T06:42:00","date_gmt":"2024-01-08T05:42:00","guid":{"rendered":"https:\/\/debesto.com\/en-us\/blog\/"},"modified":"2025-12-18T15:01:09","modified_gmt":"2025-12-18T14:01:09","slug":"direct-import-vs-us-middlemen-way-import-windows-from-europe","status":"publish","type":"casestudy","link":"https:\/\/debesto.com\/en-us\/realizations\/direct-import-vs-us-middlemen-way-import-windows-from-europe\/","title":{"rendered":"Direct import vs. U.S. middlemen: The stress-free way to import windows from Europe &#8211; case study"},"content":{"rendered":"\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"385\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/2023\/12\/06090749\/new-york-residence-banner-1024x385.jpeg\" alt=\"\" class=\"wp-image-57955\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2023\/12\/06090749\/new-york-residence-banner-1024x385.jpeg 1024w, https:\/\/cdn.debesto.com\/web\/assets\/2023\/12\/06090749\/new-york-residence-banner-300x113.jpeg 300w, https:\/\/cdn.debesto.com\/web\/assets\/2023\/12\/06090749\/new-york-residence-banner-768x289.jpeg 768w, https:\/\/cdn.debesto.com\/web\/assets\/2023\/12\/06090749\/new-york-residence-banner.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><br><\/figcaption><\/figure>\n\n\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-uagb-image-gallery uagb-block-c2f7a1f9     \"\n\t\t\t\t\t\tstyle=\"\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery spectra-image-gallery__layout--grid spectra-image-gallery__layout--grid-col-4 spectra-image-gallery__layout--grid-col-tab-1 spectra-image-gallery__layout--grid-col-mob-2\">\n\t\t\t\t\t\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='71562' tabindex=\"0\">\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--grid\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143818\/new-york-residence-with-aluminum-windows-in-the-woods-1.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143818\/new-york-residence-with-aluminum-windows-in-the-woods-1.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--grid\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143818\/new-york-residence-with-aluminum-windows-in-the-woods-1-300x300.jpg\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\"><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='71563' tabindex=\"0\">\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--grid\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143819\/new-york-residence-with-aluminum-windows-in-the-woods-2.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143819\/new-york-residence-with-aluminum-windows-in-the-woods-2.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--grid\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143819\/new-york-residence-with-aluminum-windows-in-the-woods-2-300x300.jpg\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\"><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='71564' tabindex=\"0\">\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--grid\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143821\/new-york-residence-with-aluminum-windows-in-the-woods-3.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143821\/new-york-residence-with-aluminum-windows-in-the-woods-3.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--grid\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143821\/new-york-residence-with-aluminum-windows-in-the-woods-3-300x300.jpg\" alt=\"luxury home windows new york\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\"><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='71565' tabindex=\"0\">\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--grid\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143822\/new-york-residence-with-aluminum-windows-in-the-woods-4.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143822\/new-york-residence-with-aluminum-windows-in-the-woods-4.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--grid\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143822\/new-york-residence-with-aluminum-windows-in-the-woods-4-300x225.jpg\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\"><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='71566' tabindex=\"0\">\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--grid\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143824\/new-york-residence-with-aluminum-windows-in-the-woods-5.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143824\/new-york-residence-with-aluminum-windows-in-the-woods-5.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--grid\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143824\/new-york-residence-with-aluminum-windows-in-the-woods-5-300x183.jpg\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\"><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='71567' tabindex=\"0\">\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--grid\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143826\/new-york-residence-with-aluminum-windows-in-the-woods-6.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143826\/new-york-residence-with-aluminum-windows-in-the-woods-6.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--grid\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143826\/new-york-residence-with-aluminum-windows-in-the-woods-6-300x242.jpg\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\"><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='71568' tabindex=\"0\">\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--grid\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143827\/new-york-residence-with-aluminum-windows-in-the-woods-7.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143827\/new-york-residence-with-aluminum-windows-in-the-woods-7.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--grid\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143827\/new-york-residence-with-aluminum-windows-in-the-woods-7-300x300.jpg\" alt=\"aluminum windows from debesto in New York\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\"><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='71569' tabindex=\"0\">\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--grid\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143828\/new-york-residence-with-aluminum-windows-in-the-woods-8.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143828\/new-york-residence-with-aluminum-windows-in-the-woods-8.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--grid\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143828\/new-york-residence-with-aluminum-windows-in-the-woods-8-300x300.jpg\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\"><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class='spectra-image-gallery__control-lightbox' tabindex='0'>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper spectra-image-gallery__control-lightbox--main\" dir=\"\">\n\t\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" 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york\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143822\/new-york-residence-with-aluminum-windows-in-the-woods-4.jpg\" alt=\"\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143824\/new-york-residence-with-aluminum-windows-in-the-woods-5.jpg\" alt=\"\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143826\/new-york-residence-with-aluminum-windows-in-the-woods-6.jpg\" alt=\"\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143827\/new-york-residence-with-aluminum-windows-in-the-woods-7.jpg\" alt=\"aluminum windows from debesto in New York\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/01\/10143828\/new-york-residence-with-aluminum-windows-in-the-woods-8.jpg\" alt=\"\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-button-next\"><\/div>\n\t\t\t\t\t<div class=\"swiper-button-prev\"><\/div>\n\t\t\t\t<\/div>\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class='spectra-image-gallery__control-lightbox--count'>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='spectra-image-gallery__control-lightbox--count-page'>1<\/span>\/<span class='spectra-image-gallery__control-lightbox--count-total'>1<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button class='spectra-image-gallery__control-lightbox--close' aria-label=\"Close\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 320 512\"><path d=\"M310.6 361.4c12.5 12.5 12.5 32.75 0 45.25C304.4 412.9 296.2 416 288 416s-16.38-3.125-22.62-9.375L160 301.3L54.63 406.6C48.38 412.9 40.19 416 32 416S15.63 412.9 9.375 406.6c-12.5-12.5-12.5-32.75 0-45.25l105.4-105.4L9.375 150.6c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L160 210.8l105.4-105.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-105.4 105.4L310.6 361.4z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Never-ending waiting for an email or someone to pick up your phone call, when you have a tight schedule for the construction project &#8211; have you ever had such a situation with your windows supplier?<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>When you&#8217;re running several construction projects simultaneously, it is crucial to have all the necessary information on time. Middleman&#8217;s situation in purchasing windows can take away your control of the construction project and cause problems.<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Discover the story of a New York construction director who, after previous setbacks, gained a reliable supplier of European windows. Learn how he found a business partner offering great responsiveness and windows project management.<\/strong><\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">What did our client and his company gain?<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\" style=\"background-color:#f9f9f9\">\n<div class=\"wp-block-column has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"background-color:#f9f9f9\">\n<h3 class=\"wp-block-heading\">FULL PROCESS CONTROL<\/h3>\n\n\n\n<p>He was accurately informed about every key stage of the order processing. Always with follow-ups.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n\n\n\n<div class=\"wp-block-column has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"background-color:#f9f9f9\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer uag-hide-desktop uag-hide-tab\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">QUICK RESPONSES TO ANY QUESTIONS<\/h3>\n\n\n\n<p>Quick responses from debesto team helped him efficiently direct the construction.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n\n\n\n<div class=\"wp-block-column has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"background-color:#f9f9f9\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer uag-hide-desktop uag-hide-tab\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">UNLIMITED PRODUCT CHOICE<\/h3>\n\n\n\n<p>He had access to customized high-standard aluminum windows, which in the U.S.&nbsp; is limited for non-commercial projects.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/06090741\/Xhovano-case-study-EN.png\" alt=\"\" class=\"wp-image-59854\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/06090741\/Xhovano-case-study-EN.png 600w, https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/06090741\/Xhovano-case-study-EN-300x300.png 300w, https:\/\/cdn.debesto.com\/web\/assets\/2024\/01\/06090741\/Xhovano-case-study-EN-150x150.png 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer uag-hide-desktop uag-hide-tab\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Who is our customer?<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Customer:<\/strong> Development-construction company<br><strong>Project:<\/strong> single-family residence<br><strong>Location:<\/strong> New York, US<br><strong>Experience in the field:<\/strong> over 10+ years<br><strong>Company size:<\/strong> big company, running several projects simultaneously<strong><br>Experience in importing windows:<\/strong> No<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Problems with windows broker from the U.S.<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>My client already had an experience with European windows made from aluminum (with a thermal break). He knew exactly that for his project similar windows would be perfect.&nbsp;<\/p>\n\n\n\n<p>However, he had <strong>difficulties with easy access to order them locally in the U.S. at affordable prices.<\/strong> His former windows broker located in the U.S. didn&#8217;t give him the full information about the windows. The communication was not good and hr <strong>could not ensure smooth building project realization<\/strong>.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<blockquote class=\"blockquote \">\n\t\t<div class=\"blockquote__outline\">\n\t\t<i class=\"blockquote__icon icon-quotation-mark\"><\/i>\n\t\t<p><p>It was creating just a middleman situation where my former windows broker wasn&#8217;t in control of the actual product that he was delivering.<\/p>\n<\/p>\n\t\t<p class=\"blockquote__author\"><\/p>\n\t<\/div>\n<\/blockquote>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>I understand that everyone who is running a few building projects simultaneously expects to have quick and knowledgeable answers. <strong>When a local windows broker from the US doesn&#8217;t provide sufficient quality service, this is problematic for the director of construction.<\/strong><br>That&#8217;s why my customer decided to search for a new European windows supplier.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Challenges of the project: customized windows for a luxury residence <\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>The builder from New York found w few European windows suppliers including debesto. He booked <a href=\"https:\/\/debesto.com\/en-us\/quick-contact-form\/\">a free business consultation<\/a> with debesto. During the video meeting, he shared with me his expectations. It was very clear to me that<strong> it was essential to him that we be responsive and responsible for the windows project.<\/strong>&nbsp;<\/p>\n\n\n\n<p>Because of a shortage of time, <strong>he needed quick responses and consultation with experienced experts who knew European windows<\/strong>. His re-development project required:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>customized windows (usually difficult to access, available from commercial window suppliers),<\/li>\n\n\n\n<li>premium quality look with modern large glass surfaces,<\/li>\n\n\n\n<li>energy efficiency and safety.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">The solution: follow up at every stage of ordering premium windows<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong><strong>From the debesto office in Poland to New York there are 3,600 miles of distance. However, there is no limit to the communication and purchasing of the windows. <\/strong><\/strong>After I became a dedicated business consultant for him, we established a method of communication that suited him best.<\/p>\n\n\n\n<p>Me and my teammate Jakub Chwa\u0142ek &#8211; debesto technologist, were informing our client about every next step we were going to take. The director of the construction <strong>knew exactly what is going to happen and when.<\/strong>&nbsp; It helped him with the efficient management of his construction project.<\/p>\n\n\n\n<p>Because the re-development project required a slim modern and premium quality look, we proposed <a href=\"https:\/\/debesto.com\/en-us\/windows\/products\/aluprof-mb-79n-aluminum-window-system\/\">thermally broken aluminum windows Aluprof MB-70 with concealed sash<\/a> (the profile is replaced now by MB-79N). To be sure that homeowners can feel safe we applied tempered glass.\u00a0<\/p>\n\n\n\n<p>For the 12-foot wide patio doors with a large glazing surface, we recommended the aluminum <a href=\"https:\/\/debesto.com\/en-us\/windows\/products\/aluprof-mb-77-hs-lift-and-slide-door-system\/\">lift and slide patio doors Aluprof MB-77HS<\/a>. This system has a modern look and also provides long-lasting use. For you, it means no servicing and increased confidence in your company.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer uag-hide-desktop uag-hide-tab\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"939\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/2023\/12\/06090745\/Aluprof_MB-79N_US-1024x939.jpg\" alt=\"Aluprof MB-79N concealed sash profile\" class=\"wp-image-59820\" srcset=\"https:\/\/cdn.debesto.com\/web\/assets\/2023\/12\/06090745\/Aluprof_MB-79N_US-1024x939.jpg 1024w, https:\/\/cdn.debesto.com\/web\/assets\/2023\/12\/06090745\/Aluprof_MB-79N_US-300x275.jpg 300w, https:\/\/cdn.debesto.com\/web\/assets\/2023\/12\/06090745\/Aluprof_MB-79N_US-768x705.jpg 768w, https:\/\/cdn.debesto.com\/web\/assets\/2023\/12\/06090745\/Aluprof_MB-79N_US.jpg 1211w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">The result: full control over the window purchasing process<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>My customer from NY was upset about the inefficient way of working with his former windows broker. We recognize this problem with our customers quite often. That&#8217;s why informing our customers about every next step we will take is standard procedure at debesto.<\/p>\n\n\n\n<p><strong>My customer went from being dissatisfied, uninformed, and unsure about the order with his previous window supplier to having great communication and feeling in full control of the project with debesto.<\/strong><\/p>\n\n\n\n<p>As a window broker, debesto offers consultation and commitment to make your project as profitable as possible. We work at the project management level, giving the customer a sense of control over the order and the security of completing the project according to the investor&#8217;s requirements.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How does client from NY feel about working with debesto?<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<blockquote class=\"blockquote \">\n\t\t<div class=\"blockquote__outline\">\n\t\t<i class=\"blockquote__icon icon-quotation-mark\"><\/i>\n\t\t<p><p>When you find stuff online, it\u2019s not always that great. But with debesto, it\u2019s been awesome at every level.<\/p>\n<p>The way they put their quotes together and then how we go through them together \u2013 I really enjoy it because they make me probably do my job even a little bit better because they\u2019re so punctual with everything.<\/p>\n<p>We go through every window on every order, and when it gets here \u2013 no issues. And that\u2019s got to be their biggest strength: when sending stuff to the States, you don\u2019t have problems.<\/p>\n<\/p>\n\t\t<p class=\"blockquote__author\">Xhovano Dardha, New York<\/p>\n\t<\/div>\n<\/blockquote>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns full-width-section has-background is-layout-flex wp-container-core-columns-is-layout-8 wp-block-columns-is-layout-flex\" style=\"background-color:#f9f9f9\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p style=\"font-size:28px\"><strong><strong><strong>Want more control and better pricing than with U.S. resellers?<\/strong><\/strong><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Import windows directly from Europe \u2014 no unnecessary middlemen<\/li>\n\n\n\n<li>Pay for quality, not markup<\/li>\n\n\n\n<li>Stay in control of product specs, delivery, and cost<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Explore solutions<\/strong> <strong>for:<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size is-style-outline is-style-outline--1\" style=\"font-size:16px\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/debesto.com\/en-us\/b2b-offer\/spec-house-developers\/\" style=\"border-radius:0px\">Spec Home Builders<\/a><\/div>\n\n\n\n<div class=\"wp-block-button has-custom-font-size is-style-outline is-style-outline--2\" style=\"font-size:16px\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/debesto.com\/en-us\/b2b-offer\/\" style=\"border-radius:0px\">Others<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer uag-hide-mob\"><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer uag-hide-desktop uag-hide-tab\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/2025\/02\/04121154\/hero-luxury-building-spec-homes-edited.jpg\" alt=\"windows for spec homes developers\" class=\"wp-image-70708\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Interested in achieving similar results? Check out the systems used in this project.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"w-full mx-auto max-w-[390px] bg-white shadow-[0_0_20px_14px_rgba(0,0,0,0.03)] mb-12 fitters-offer-tile\">\n\t\t\t\t<a href=\"https:\/\/debesto.com\/en-us\/windows\/products\/aluprof-mb-77-hs-lift-and-slide-door-system\/\" target=\"\" class=\"flex flex-col h-full\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2024\/11\/08140751\/Aluprof-MB77HS-1.jpg\" alt=\"\" class=\"object-cover w-full h-[212px]\"\/>\n\t\t\t<div class=\"flex flex-col flex-grow px-4 xl:px-10\">\n\t\t\t\t<div class=\"flex flex-col justify-start flex-grow mt-6\">\n\t\t\t\t\t<p class=\"!font-extrabold !text-[20px] pt-6 xl:pt-3 !mb-6\">\n\t\t\t\t\t\t\n\t\t\t\t\t<\/p>\n\t\t\t\t\t<span class=\"flex leading-[24px] tile-desc\"><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"h-[2px] w-full mt-4 bg-[#F6F6F6]\"><\/div>\n\t\t\t\t\t\t\t\t\t<span class=\"flex justify-center text-[17px] px-0 font-bold w-full mobile-link\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tunderline text-own-red py-8\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\">\n\t\t\t\t\t\t<span class=\"font-bold\">Aluprof MB-77HS<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"w-full mx-auto max-w-[390px] bg-white shadow-[0_0_20px_14px_rgba(0,0,0,0.03)] mb-12 fitters-offer-tile\">\n\t\t\t\t<a href=\"https:\/\/debesto.com\/en-us\/windows\/products\/aluprof-mb-79n-aluminum-window-system\/\" target=\"\" class=\"flex flex-col h-full\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cdn.debesto.com\/web\/assets\/sites\/7\/2025\/04\/07134415\/aluprof-mb-79n.jpg\" alt=\"Aluprof MB-79N\" class=\"object-cover w-full h-[212px]\"\/>\n\t\t\t<div class=\"flex flex-col flex-grow px-4 xl:px-10\">\n\t\t\t\t<div class=\"flex flex-col justify-start flex-grow mt-6\">\n\t\t\t\t\t<p class=\"!font-extrabold !text-[20px] pt-6 xl:pt-3 !mb-6\">\n\t\t\t\t\t\t\n\t\t\t\t\t<\/p>\n\t\t\t\t\t<span class=\"flex leading-[24px] tile-desc\"><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"h-[2px] w-full mt-4 bg-[#F6F6F6]\"><\/div>\n\t\t\t\t\t\t\t\t\t<span class=\"flex justify-center text-[17px] px-0 font-bold w-full mobile-link\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tunderline text-own-red py-8\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\">\n\t\t\t\t\t\t<span class=\"font-bold\">Aluprof MB-79N<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Take the story of our customer who was struggling with a lack of information and responsiveness from his former windows broker. Check a case study from New York about the start of a long-term partnership with debesto.<\/p>\n","protected":false},"featured_media":71564,"template":"","class_list":["post-69560","casestudy","type-casestudy","status-publish","has-post-thumbnail","hentry","segment-developer"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Direct import vs. U.S. middlemen: The stress-free way to import windows from Europe - case study | debesto<\/title>\n<meta name=\"description\" content=\"See how debesto customer purchased European aluminum windows. 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